rpj waste delaware roll-off waste management sanitation service provider
RPJ Waste Services is continually striving to provide the highest levels of customer service. In order for us to accomplish this, we are requesting your help in rating our service by filling out the questionnaire below.
 

 

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Company Name:

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E-mail:

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City of Job:

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Account Number:

First Name :

Last Name:

Title:

Address:

City:

Postal Code:

Country:

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What product(s) did we provide?

Roll-off Containers

Portable Restrooms

Frontload Service

Residential Service

What type of industry?

Construction

Business

Other: Please Specify
Please rate the different aspects of our service:
1) CUSTOMER SERVICE
Poor
Excellent
On a scale of 1 to 5, please rate RPJ’s commitment to resolving issues /complaints/ problems.
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2
3
4
5
2) OUR CREW
Poor
Excellent
A. Courtesy
1
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3
4
5
B. Product Knowledge
1
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5
C. Appearance
1
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5
3) BILLING
Poor
Excellent
A. Timely Billing
1
2
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4
5
B. Accuracy of Billing
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5
4) OUR PRODUCTS
ROLLOFF CONTAINERS
Poor
Excellent
A. Quality of Product(s)
1
2
3
4
5
B. Competitive Pricing
1
2
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4
5
C. Overall Satisfaction
1
2
3
4
5
5) OUR PRODUCTS
PORTABLE TOILETS
Poor
Excellent
A. Quality of Product(s)
1
2
3
4
5
B. Competitive Pricing
1
2
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4
5
C. Overall Satisfaction
1
2
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5
D. Cleanliness
1
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4
5
6) FRONTLOAD COLLECTION
Poor
Excellent
A. Quality of Product(s)
1
2
3
4
5
B. Competitive Pricing
1
2
3
4
5
C. Overall Satisfaction
1
2
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4
5
7) RESIDENTIAL COLLECTION
Poor
Excellent
A. Quality of Product(s)
1
2
3
4
5
B. Competitive Pricing
1
2
3
4
5
C. Overall Satisfaction
1
2
3
4
5
8) OVERALL SATISFACTION
Poor
Excellent
On a scale of 1 to 5, please rate your overall satisfaction level of our company:
1
2
3
4
5
9) COMMENTS
What can we do to better service your needs?
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